

Group Size
up to 16
Duration
Half Day
Location
Indoor
Cost
From $2045 + GST for up to 16 people.
About the Activity
Unlock the power of active listening to boost your team's collaboration, reduce misunderstandings, and drive productivity, ultimately leading to a more cohesive and successful organization. You'll learn the key components of active listening, understand common barriers, and discover strategies to overcome them.
Through hands-on exercises and real-life scenarios, you'll practice skills like focusing, reflecting, and summarising. Whether you're looking to enhance workplace communication or strengthen personal relationships, this workshop offers valuable tools for listening actively and empathetically.
Outcomes
Discover what it takes to be an active listener, not just a passive hearer.
Learn why active listening is your secret communication superpower.
Understand how non-verbal cues can make or break your listening game.
Identify common barriers and learn how to smash through them like a pro.
Polish critical reflection, clarification and summarising skills to enhance every conversation.
Strengthen your ability to connect meaningfully with others.
Learn how to handle challenging conversations and become a communication champion.

Introduction and Welcome
The workshop will begin with a welcome and introduction from your facilitator. They will take a few minutes to outline the session, ensuring everyone has a clear understanding of what to expect.
Active Listening
During the workshop, the team will learn the key components to be an effective listener. They will discuss the importance of being an active listener, how to recognise and use non-verbal communication, identify roadblocks and strengthen their ability to develop meaningful relationships.
Individual and Group Activities
During the session, each person will engage in individual and group activities to translate the theories into practical application. This includes self-reflection, role play, discussion and debate. Learning from each others’ experiences provides the team with valuable opportunities to share their knowledge and grow together. All necessary materials for the exercises will be provided.
Wrap Up and Key Learnings
At the end of the workshop, your facilitator will provide a recap of the key takeaways. You will have time to ask your questions and develop a Personal Action Plan to implement the learnings to be a highly effective, active listener.

Inclusions
Provided by us:
Tailored program to meet your requirements
Set up and delivery of the session
Professional Facilitators
Pre-session communication
All materials and equipment
Closing discussion to summarise and wrap up key takeaways
Post-session reflection
Certificates of Attendance
Requirements
Required from you:
Venue to run the session
Open communication about your team’s requirements
Information on any learning needs of participants
Projector with audio and a screen in the room
Whiteboard
Room large enough for everyone to move around