

Group Size
up to 16
Duration
Half Day
Location
Indoor
Cost
From $2045 + GST for up to 16 people.
About the Activity
Unlock the power of assertive communication with our dynamic workshop designed to transform the way you interact at work and beyond.
This session will equip you with the confidence and skills to express your needs, opinions, and boundaries clearly and respectfully. You’ll learn to navigate challenging conversations, manage conflicts, and set healthy boundaries, all while maintaining positive and productive relationships.
Through practical exercises and real-life scenarios, you’ll discover how assertive communication can improve your ability to give and receive feedback, and foster mutual respect in the workplace.
Whether you’re looking to boost your confidence in meetings, handle difficult conversations with ease, or simply communicate more effectively, this workshop will provide you with the tools you need to succeed.
Outcomes
Understand the key principles of assertive communication, differentiating it from passive or aggressive styles.
Build the confidence to articulate their needs, opinions, and boundaries clearly and respectfully in various situations.
Acquire strategies for navigating challenging conversations with assertiveness, minimising conflict while maintaining positive relationships.
Understand how assertive communication can foster mutual respect and collaboration, leading to stronger workplace relationships.
Enhance their emotional intelligence by recognizing and managing their emotions during communication, leading to more effective interactions
Practice giving and receiving feedback assertively, promoting growth and improvement without causing offense or defensiveness.

Introduction and Welcome
The workshop will begin with a welcome and introduction from your facilitator. They will take a few minutes to outline the session, ensuring everyone has a clear understanding of what to expect.
Assertive Communication
During the workshop, the team will learn the key theories and principles behind being an effective communicator. They will discuss the importance of workplace communication, how to confidently have difficult conversations, understand the barriers to effective communication and how to give and receive feedback. They will recognise how assertive communication can lead to enhanced emotional intelligence, more respectful relationships and stronger workplace connections.
Individual and Group Activities
During the session, each person will engage in individual and group activities to translate the theories into practical application. This includes self-reflection, role play, discussion and debate. Learning from each others’ experiences provides the team with valuable opportunities to share their knowledge and grow together. All necessary materials for the exercises will be provided.
Wrap Up and Key Learnings
At the end of the workshop, your facilitator will provide a recap of the key takeaways. You will have time to ask your questions and develop a Personal Action Plan to implement the learnings to communicate confidently, respectfully, and effectively.

Inclusions
Provided by us:
Tailored program to meet your requirements
Set up and delivery of the session
Professional Facilitators
Pre-session communication
All materials and equipment
Closing discussion to summarise and wrap up key takeaways
Post-session reflection
Certificates of Attendance
Requirements
Required from you:
Venue to run the session
Open communication about your team’s requirements
Information on any learning needs of participants
Projector with audio and a screen in the room
Whiteboard
Room large enough for everyone to move around