

Group Size
up to 16
Duration
One Day
Location
Indoor
Cost
From $3850 + GST for up to 16 people
About the Course
Are you ready to unlock the power of emotions to build a strong emotionally intelligent team?
Emotions are all around us. We all have emotions and reactions to situations, but how we respond to those situations and the emotions we display can impact on our team, our workday and our satisfaction at work.
Emotional Intelligence (EQ) is a set of skills that help us to recognise, understand and manage our emotions and respond to those in others. EQ can be learned and developed over time.
This 1-day interactive workshop will help you recognise the different emotions, understand how they impact the way people behave, become aware of your own emotions and behaviours, and identify ways you can strengthen your EQ.
People with high EQ are more likely to avoid miscommunications, better manage their stress, effectively manage conflict, make better decisions and have stronger relationships.
Outcomes
In this workshop will learn:
About the different emotions and how to identify them
The brain and an Amygdala Hijack
The four intelligence competencies
The five key elements of Emotional Intelligence
How to build your self-awareness
Managing and reframing for self-regulation
Understanding the emotions of others
Building good relationships
About Plutchik's model, the Johari Window and Empathy Mapping
How to develop an individual action plan to strengthen your EQ

Introduction and Welcome
The workshop will begin with a welcome and introduction from your facilitator. They will take a few minutes to outline the session, ensuring everyone has a clear understanding of what to expect.
Emotional Intelligence
During the program, the team will learn about emotions, how to name them and how to recognise them. The day will be structured around recognising and managing your own emotions, understanding how the brain works, and building empathy with others.
Individual and Group Activities
During the session, each person will engage in individual and group activities to understand emotions, different situational reactions and create an empathy map. Using the Johari window they will build their self-awareness. All necessary materials for the exercises will be provided.
Wrap Up and Key Learnings
At the end of the program, your facilitator will provide a recap of the key takeaways. You will have time to ask your questions and develop a Personal Action Plan to implement the learnings.

Inclusions
Included:
Tailored program to meet your requirements
Facilitator for set up and delivery of the session
Professional Facilitators
Closing discussion to summarise and wrap up key takeaways
Pre-session communication
Post-session reflection
Certificates of Attendance
Requirements
Required from you:
Venue to run the session
Open communication about your team’s requirements
Information on any learning needs of participants
Projector with audio and a screen in the room
Whiteboard
Room large enough for everyone to move around